Technical Support

Overview

Cognesense technical support services ensure system uptime and swift issue resolution for all your installed software and hardware. With dedicated teams and specialized help desks, we guarantee expert assistance whenever and wherever you need it.

Support Channels

Multi-Protocol Communication

Commercial Help Desk

Toll-free: +1 (800) 9996708

Suitable for resolving general software, system, and gauging product issues.

Aviation Help Desk

Toll-free: +1 (877) 4476021

Dedicated assistance for aviation-related systems and inquiries.

International Support

Available via: +1 (770) 4460818

Global customers can access help for any Varec system regardless of location.

Email Support

Reach out to support@varec.com for coordinated email-based assistance.

Remote Diagnosis

RealVNC remote support is available upon request by a Cogensense technician, enabling fast and efficient troubleshooting.

U.S. Department of Defense Support

For DoD-affiliated users and locations:

Providing tailored support for Varec systems in military and defense environments.

Need Assistance Now?

Whether you’re troubleshooting a system issue or need expert guidance, our team is ready to help by phone, email, or remote access.

Contact Technical Support Today

Let us resolve your technical challenges quickly so you can stay focused on what matters most.